Headache & Concussion Care, Wherever You're Based
Melbourne Headache & Concussion Group now offers specialist virtual consults for concussion, persistent symptoms and headache management, delivered by the same clinical team, to patients anywhere in Australia.
One clinical team. Every state and territory.
● Live consult
Specialist Concussion & Headache Consults, By Video
A virtual consult is a full clinical appointment with an MHCG clinician, conducted over secure video rather than in person. You'll get the same structured assessment, symptom tracking and management planning we use at our Williamstown clinic, adapted for what can be reliably done at a distance and backed by a clear pathway to in-person review whenever it's needed.
- Structured symptom scoring at every session, tracked against your own trajectory
- Sway Medical testing for balance, reaction time and cognitive function, completed on your own phone
- A defined safety pathway if your symptoms need an in-person review, a GP, or urgent care
Most initial consults run 45–60 minutes and are booked within the week.
Built For People Who Can't Just Walk In
Not every patient can get to Williamstown. Distance, work, school or simply not having a specialist concussion clinic nearby shouldn't mean settling for less thorough care.
Same Clinical Standard
Delivered by the same clinicians using the same evidence-based protocols as our in-person clinic, not a stripped-down remote version.
Objective, Not Just How You Feel
Sway Medical testing gives us measurable data on balance, reaction time and cognitive function, so recovery decisions aren't based on guesswork.
Connected Care
Your GP or referring physio gets a structured update at every key milestone, not silence between appointments.
Six Situations Where Virtual Care Fits
Some presentations are better suited to in-person review. Where that's the case, we'll tell you plainly and get you the right pathway, not push a video call that isn't the right tool.
Recent Concussion
Early assessment, symptom monitoring and a clear plan in the days after injury, with an in-person safety net if things don't track as expected.
Return to Sport
Graduated, AIS-aligned RTP progression with Sway re-testing at each stage, coordinated with your club or coach.
Ongoing Recovery
Longer, multidisciplinary support for symptoms that haven't resolved on the expected timeline.
Rural & Interstate
Full specialist care without the drive, wherever you're based in Australia.
Paediatric, With a Parent Present
Sessions structured so your child is the primary participant, with you alongside for context and support.
Return to Work
Functional capacity planning tied to your role, coordinated with your employer or case manager where needed.
How A Virtual Consult Works
Book Online
Choose a time that works. No referral required for a first appointment.
Initial Video Assessment
A full clinical history and structured assessment, with symptom scoring and Sway testing where relevant.
Personalised Plan
A plain-language explanation of what we found, and a management plan built around your specific situation.
Ongoing Support
Regular follow-up, progress tracked against your baseline, and a fast path to in-person review if it's ever needed.
Why Patients Choose MHCG For Virtual Care
Concussion Is Our Focus
Not a general practice offering telehealth on the side. Concussion and headache are what we do.
Honest About Limits
We'll tell you plainly what a video consult can and can't assess, and when in-person review is the safer call.
Evidence-Based
AIS-aligned concussion protocols and the Watson Headache Approach®, not general advice.
One Coordinated Plan
Your GP, physio, school or club all get kept in the loop, without you having to chase updates.
Frequently Asked Questions
A smartphone, tablet or computer with a camera, a stable internet connection, and a well-lit, quiet space. We'll send setup instructions and a link before your appointment. If your connection drops, we can switch to phone.
No, and we won't pretend otherwise. Most symptom tracking, exercise prescription and functional assessment work well by video. Some hands-on tests, like fine balance and neck assessment, are more reliable in person. If your presentation needs that, we'll say so and arrange it.
We screen for red flags at every session. If anything urgent comes up, we'll stop and direct you to the nearest emergency department immediately, and your GP is notified the same day.
No referral is needed to book a first appointment. If you have one from a GP or physio, bring it along, as it helps us understand your history before we start.
Yes, with a parent or guardian present throughout. We structure paediatric sessions so your child is the main participant, with you there for support and to help answer questions.
Anywhere in Australia. Our clinicians are registered to practise nationally, so location isn't a barrier to getting specialist concussion and headache care.
Ready To Get Started?
Book a virtual consult with an MHCG clinician, or get in touch if you're not sure it's the right fit yet.